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Delivery
Delivery is charged at £3.95 per order for all the UK Mainland orders. We cannot Ship abroad at the moment. We apologise for any inconvenience caused. If an item is out of stock we will contact the customer and inform them of when the item will be delivered. Saturday delivery is available at extra cost. If you require this please contact us.
We can only send goods to the cardholders address. We require a signature on delivery so please make sure there will be someone available to receive the goods. If there is a problem we can arrange the goods to be delivered to you when it is convenient for you.
If you have any questions regarding delivery, please contact us either by email at info@skate55.co.uk or call us on 01553 679090 and we will be happy to help.
Orders taken up to the 20th December will be delivered in time for Christmas.
Returns
If you wish to return goods to us, Please email or phone us letting us know the problem, and then return the goods with a covering note. When you return your goods, all we ask is that they are returned unused and in un-damaged original packaging. Please ensure that any returned goods are well packaged, as any damaged goods cannot be refunded.
All customers wishing to return any goods to us will be responsible for the cost of returning the parcel. Any goods returned to us which have been used will only be refunded or exchanged if they have a manufacturing defect. We cannot refund or exchange any unwanted items if they have been used.
Please allow 2 to 3 working days for your goods to be returned to us. As soon as we receive the goods we will act as quickly as possible to process your request. We will let you know if any problems occur with your request.
Cancellation Rights
If you order over the phone, by post or online you have the legal right to cancel your order. If you wish to cancel your order simply email us at info@skate55.co.uk or call 01553 679090 with your order details and we will cancel your order with immediate affect. A full refund will be given for all cancelled orders that have yet to be delivered. If you have received your goods and wish to return them, please follow our returns policy.
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